Privacy Policy
1. Introduction
AYRIVA (“we”, “us”, “our”) is committed to protecting the privacy of children and families. This Privacy Policy explains what information we collect, how we use it, and your rights over that information when you use the Ayriva Kids app, Ayriva OS, or any other AYRIVA Service.
2. Information We Collect
2a. Account information
When you create an account we collect your name, email address, and optionally your phone number. Doctors and Providers who apply to the Care Network additionally provide their institution name, location, and professional registration details.
2b. Child health data
Through Ayriva Kids you may enter your child's name, date of birth, sex, prematurity status, weight, height, head circumference, and developmental milestone records. This data is stored locally on your device and, if you choose to sync, in your personal encrypted cloud account.
2c. Usage data
We may collect technical information such as app version, device type, and session logs to improve the Services. We do not use advertising identifiers or sell usage data.
3. How We Use Your Information
- To provide and maintain the Services
- To sync your data across devices (if opted in)
- To share your child's records with a Provider you explicitly authorise
- To contact you about your account or updates to the Services
- To improve app features and fix issues
We do not sell your personal data or your child's health data to any third party. We do not use child health data for advertising purposes.
4. Data Sharing
Your child's health data is shared with Providers only when you explicitly grant consent through the Care Network feature. You can revoke access at any time. Providers may retain information in their own systems per their applicable professional obligations — please review their own privacy policies.
We use Supabase (a PostgreSQL cloud platform) to store synced data. Data is encrypted in transit (TLS) and at rest. Supabase servers may be located outside Nepal; by using the sync feature you consent to this transfer.
5. Children's Privacy
AYRIVA is designed to be used by parents and guardians on behalf of children — not by children directly. We do not knowingly collect personal information directly from children under 13. All child data entered in the app is entered and controlled by the parent or guardian.
6. Data Retention and Deletion
You may delete your account and all associated data at any time by going to Settings → Account → Delete Account in the app, or by emailing hello@ayriva.asia. We will delete your data within 30 days of your request. Data stored locally on your device is removed when you uninstall the app.
7. Security
We implement industry-standard security measures including TLS encryption, row-level security in our database, and strict access controls. No system is 100% secure; please use a strong password and keep your device secure.
8. Your Rights
You have the right to access, correct, export, or delete the personal information we hold about you and your child. To exercise these rights, contact us at hello@ayriva.asia.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes via in-app notice or email at least 14 days before the change takes effect.
10. Contact
Privacy questions or requests: hello@ayriva.asia
AYRIVA, Kathmandu, Nepal.